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front end developer

Call Qualifier

Location: St Andrews House, 4400 Parkway, Whiteley, PO15 7FJ
Salary: £16k + bonuses

Job Description

What is the role of a Call Qualifier?

You will be contacting customers that have enquired through our website and are looking for a life insurance quote from a broker. You will need to confirm the customer's interest in the product, some basic medical questions and that they have time to go through a quote with a broker.

You will then pass the customer through live to a life insurance broker, who will take the customer through their quote, then lifestyle and medical questions and start the policy.

What training and support do I receive?

  • Initial two-week training program
  • Ongoing training available to help you continue to improve your customer service and compliance records
  • Regular One to Ones with your Team Leader where you have a chance to express any queries or concerns
  • Weekly Business Update meeting keeping you up to date with the performance of the company

What are the opportunities for me to progress?

As the business expands we are also looking to promote from within when Senior roles become available.

Starting Salary

£16,000 per annum plus weekly bonuses

Shift Patterns (rotating)

Monday - Friday: 9am - 5.30pm
Monday - Friday: 11am - 7:30pm

Benefits Include

20 days holiday (plus bank holidays), casual dress code, Free Fruit, Table football, Table Tennis, free parking, annual Christmas Party, Regular Incentives - Days out in London, Weekends at a Spa, Shopping Vouchers and more.

Probationary Period

6 Months

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