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Call Qualifier

Location: St Andrews House, 4400 Parkway, Whiteley, PO15 7FJ
Salary: £16k + bonuses

Job Description

What is the role of a Call Qualifier?

You will be contacting customers that have enquired through our website and are looking for a life insurance quote from a broker. You will need to confirm the customer's interest in the product, some basic medical questions and that they have time to go through a quote with a broker.

You will then pass the customer through live to a life insurance broker, who will take the customer through their quote, then lifestyle and medical questions and start the policy.

About LeadStream

We are one of the UK's largest financial services lead generation companies; providing over 30,000 leads to the biggest brokers across the UK every month. We've won multiple awards for business excellence including Top 10 in Start Ups 100.

The company started in 2014 with an aim to provide better, more qualified leads to the financial services industry. We capture every lead through our websites, but before the lead is passed to a broker, we phone every customer and check that they are interested in the product. The broker then has a much higher chance of making a sale.

With over 100 staff, we are continuing to grow and expand into new products including life insurance, mortgages and funeral plans.

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What training and support do I receive?

Initial two-week training program

Ongoing training available to help you continue to improve your customer service and compliance records

Regular One to Ones with your Team Leader where you have a chance to express any queries or concerns

Weekly Business Update meeting keeping you up to date with the performance of the company

What are the opportunities for me to progress?

As the business expands we are also looking to promote from within when Senior roles become available.

Starting Salary

£16,000 per annum plus weekly bonuses

Shift Patterns

Monday - Friday - 930am - 6pm
Monday - Friday - 11am - 730pm
Monday - Friday - 9am - 8pm (4 Days only)
No part time roles

Benefits Include

20 days holiday (plus bank holidays), casual dress code, Free Fruit, Table football, Table Tennis, free parking, annual Christmas Party, Regular Incentives - Days out in London, Weekends at a Spa, Shopping Vouchers and more.

Probationary Period

6 months

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LeadStream (UK) Ltd will process the personal data you have provided to us in accordance with our recruitment and employee privacy policy which can be found here https://leadstream.co.uk/jobs/privacy/

What's it like to work at LeadStream

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See also:

Our location

St Andrews House,
4400 Parkway,
PO15 7FJ
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